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unable to add any food to food diary jcasey1701 — Nov 08, 2018 01:57PM PST

Logging in on Windows 10, Chrome browser, and am unable to add any food or drink items whatsoever. Even things as basic as Potato or Carrot report an unable to find food error.

3 Community Answers

Best Answer Nov 08, 2018 02:20PM PST Bruce

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware some users are unable to search the database as well as receiving server and network errors in the app. Our team is investigating the issue and we hope to have this resolved soon.

We will provide updates here.
Again our apologies for any inconvenience this may have caused.

All the best,
Bruce
MyFitnessPal


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MickLC Nov 08, 2018 02:00PM PST

Same on Mac (High Sierra) using latest Chrome.


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MickLC Nov 08, 2018 02:03PM PST

Also not working on my phone app (Android 8.1.0 using the version 18.10.10)


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Bruce MyFitnessPal Agent Best Answer Best Answer Nov 08, 2018 02:20PM PST

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware some users are unable to search the database as well as receiving server and network errors in the app. Our team is investigating the issue and we hope to have this resolved soon.

We will provide updates here.
Again our apologies for any inconvenience this may have caused.

All the best,
Bruce
MyFitnessPal


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