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Linking Fitbit with MyFitnessPal ksker101389 — Dec 04, 2018 09:56PM PST

Throughout the years I've had multiple myfitnesspal and fitbit accounts. I've recently tried linking my dedicated accounts together and I keep getting an error that states, "Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once." However, I've gone into Fitbit and revoked access to MyFitnessPal in addition to unlinking my account through MyFitnessPal. What else am I supposed to do to get these accounts relinked?!

3 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Dec 05, 2018 08:32AM PST

Hi there,

Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click here to reach us via email instead.

Steps to get user ID#
1. Log in at http://www.fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply

Your fitbit ID will look something like this: www.fitbit.com/user/1234A

Kind regards,
Bruce
MyFitnessPal


Up 0 rated Down

Brekrahn Dec 17, 2018 01:36PM PST

I am having the same problem


Up 0 rated Down

Bruce MyFitnessPal Agent Dec 18, 2018 07:24AM PST

Hi Brekrahn

Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click here to reach us via email instead.

Steps to get user ID#
1. Log in at http://www.fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply

Your fitbit ID will look something like this: www.fitbit.com/user/1234A

Kind regards,
Bruce
MyFitnessPal


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