TICKER HAS NEVER APPEARED OR WORKED - PLEASE HELP ME rosieposiesrl — Dec 14, 2018 03:35PM PST
My ticker has never worked!
My profile only shows my ticker code but no ticker... I'm using Google Chrome, I have no idea what add-ons/extensions are as stated in answer to another members question, if that helps? Please help me too!
1 Community Answers
Bruce MyFitnessPal Agent Dec 14, 2018 03:37PM PST
Thank you for taking the time to contact us. Would you mind trying a couple of things for us to see if they help resolve your issue?
Could you first try clearing your cache or deleting your cookies? The following links should assist you with either:
If you are using Safari 6 or later, the correct instructions are here
If you are using Internet Explorer 8 or higher, please note that you should uncheck the “preserve data for favorite websites” option if you have MyFitnessPal favorited or bookmarked.
If clearing your cookies and cache does not resolve the problem, will you please try unplugging any internet equipment (routers, modems, wifi stations) for at least 30 seconds to give them a chance to power cycle? If your router is to blame, this should sort things out.
Hope this helps. Please let me know if you have any other questions or feedback.