Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

a new calorie goal in MFP not synchronising with Garmin Connect ConradWilson1 — Jan 03, 2019 05:58AM PST

Hi
I added a new calorie goal (1500 calories) in MFP and it has not exported into Garmin Connect.
Garmin Connect still shows the original calorie goal (1840 calories).

The Garmin tech support is at a lost and they advised that the problem is with MFP

Can anyone help?

Cheers
Conrad

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jan 03, 2019 07:57AM PST

Hi there,

Our apologies for any difference you are seeing between your goals across the two platforms. Though we integrate with several different programs, they are just that, different programs. In such, there may be a difference between the information, as each program will use different databases and different plans.

The best way to help reduce the difference is to make sure your standard information, such as your height, birthday, weight, weight loss/gain goals, and time zones are the same on both platforms.

When you join MyFitnessPal we ask you to elect your specific weight loss/gain goals. We then provide specific goals, determined by our program plan, for you to meet those goals. When you link with another partner, we are merely pulling over the exercise information from that partner to work with these same goals. Since there are many different approaches for weight loss, other programs may use a different formula than ours, however that formula does not transfer to our program, just the information from the exercise will.

We are not sure of how other programs determine their goals, but we have designed a program to help with healthy and sustainable weight loss. To read more on how we calculate your goals, please see: https://myfitnesspal.desk.com/customer/portal/articles/410332-how-does-myfitnesspal-calculate-my-initial-goals--

For understanding how the adjustment translates between the programs, please see:
https://myfitnesspal.desk.com/customer/portal/articles/1084232-what-is-the-calorie-adjustment-in-my-exercise-diary

We hope this helps, but if you have any additional problems or questions, please let us know. In the meantime, thank you so much for using the program. We wish you all the success in reaching and maintaining all of your health and fitness goals.

All the best,
Bruce
MyFitnessPal

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.