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should my online entries sync with my mobile app ginger7273 — Jan 10, 2019 07:15AM PST

My food entries didn't save yesterday. I see that they are having an issue with the app but should my online entries sync with my mobile app once the issue is resolved? I want to be able to enter either online on the webpage or on my mobile app but want to make sure that all will sync.

1 Community Answers

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Bruce MyFitnessPal Agent Jan 10, 2019 10:12AM PST

Hi there,

Thank you for taking the time to contact us. Our apologies but we are aware that the website and apps are experience sync and server issues. In addition, this could cause sync issues with Fitbit as well. We are currently investigating this issue and hope to have a fix in place as soon as possible.

Any updates on the issue will be posted here.

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal

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