Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Seeing Ads on Premium anekawarrior10 — Jan 10, 2019 07:25AM PST

Is there a technical issue that is making Premium Members see commercial ads? When will this be fixed?

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jan 10, 2019 10:11AM PST

Hi there,

We are truly sorry if you are experiencing issues with accessing your Premium features. We’ve been having some on and off issues with the program, and this is a temporary side effect while we get things restored (Please see https://myfitnesspal.desk.com/customer/portal/articles/2965822-myfitnesspal-app-and-site-down for information).

We are currently working on this and we hope to soon have Premium working again shortly. We will do our best to update you once things are back to normal.

Again, we are truly sorry for any inconvenience this may cause until then. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.