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Fitbit lebenon39 — Jan 10, 2019 11:46AM PST

Myfitnesspal and fitbit are constantly having issues connecting and almost every time I try to disconnect and reconnect it works but the myfitnesspal webpage constantly has issues doing this. Are you guys having some sort of glitch? Is it going to constantly keep doing this?

1 Community Answers

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Bruce MyFitnessPal Agent Jan 10, 2019 11:55AM PST

Hi there,

Thank you for taking the time to contact us. Our apologies but we are aware that the website and apps are experiencing sync and server issues.

This may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, food/exercise/weight logging, and partial or no data loading when viewing your account.

We are currently investigating this issue and hope to have a fix in place as soon as possible.

Any updates on the issue will be posted here.

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal

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