Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Posting foods to my food diary rdrexel1 — Jan 10, 2019 02:52PM PST

I am going in my food diary under each meal and clicking on add food and then "search" to find additional foods not on my list. But when it pulls up food choices when I click on them it won't put them on the side to be able to add them to my specific meal. This has been happening for 2 days.

5 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jan 10, 2019 03:09PM PST

Hi there,

Thank you for taking the time to contact us. Our apologies but we are aware that the website and apps are experiencing sync and server issues.

This may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, food/exercise/weight logging, and partial or no data loading when viewing your account.

We are currently investigating this issue and hope to have a fix in place as soon as possible.

Any updates on the issue will be posted here.

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


Up 0 rated Down

rdrexel1 Jan 12, 2019 04:32PM PST

I now am getting a message Posting Error when I try to post to my food diary. i was able to post existing foods but not new foods. Now I can not post any food to my Food Diary


Up 0 rated Down

Ripley MyFitnessPal Agent Jan 12, 2019 04:40PM PST

Hi rdrexel1,

Thank you for taking the time to contact us. Would you please try clearing your browsers cache and letting us know if you’re still having trouble after doing so?

We look forward to hearing back.

Best,

Ripley
MyFitnessPal Staff


Up 0 rated Down

rdrexel1 Jan 15, 2019 10:25AM PST

I did clear clear my browser and that was the issue. Posting is resolved.
Many thanks

Ralph


Up 0 rated Down

kirstenshelby Jan 16, 2019 12:47PM PST

How do you clear your browser?


Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.