Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

It is January 10 and I have had a repeated problem logging in foods to my online account. marthawertz — Jan 10, 2019 05:07PM PST

I noticed that a problem for people who are trying to enter food to track calories happened earlier in the week. It has not been resolved for me. I began having this problem this afternoon on Thursday, January 10. I was able to log in breakfast calories but then could not get in for further log ins.

Can you help?

1 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent Jan 10, 2019 05:08PM PST

Thank you for taking the time to contact us. Our apologies but we are aware that the website and apps are experiencing sync and server issues.

This may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, food/exercise/weight logging, and partial or no data loading when viewing your account.

We are currently investigating this issue and hope to have a fix in place as soon as possible.

Any updates on the issue will be posted here.

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.