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Error and syncing issues dchatham7 — Jan 10, 2019 05:21PM PST

Ever since I upgraded to the Premium service I can't get my phone to sync and now I'm having issues with the PC version giving me error every time I make a change to my foods or try to search. I never had these issues before.

1 Community Answers

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Logan MyFitnessPal Agent Jan 10, 2019 05:29PM PST

Thank you for taking the time to contact us. Our apologies but we are aware that the website and apps are experiencing sync and server issues.

This may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, food/exercise/weight logging, and partial or no data loading when viewing your account.

We are currently investigating this issue and hope to have a fix in place as soon as possible.

Any updates on the issue will be posted here.

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Logan
MyFitnessPal Staff

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