Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

My Foods Not Showing On Website bcro1979 — Jan 11, 2019 05:18PM PST

Hello,
I've tried on multiple occasions to add foods to my individual foods list, and while they show in the app, I cannot get them to show under My Foods via the website, and they do not appear in search results. Hoping someone can help with this, as it's a feature I really need.

Thank you

1 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent Jan 11, 2019 06:12PM PST

Thank you for taking the time to contact us. Our apologies but we are aware that the website and apps are experiencing sync and server issues.

This may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, food/exercise/weight logging, and partial or no data loading when viewing your account.

We are currently investigating this issue and hope to have a complete fix in place as soon as possible.

Please see the following featured post on our Help Page for updates on the issue, as well as triage suggestions to resolve residual issues you may be experiencing:

https://myfitnesspal.desk.com/customer/portal/articles/2965822-myfitnesspal-app-and-site-down

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Logan
MyFitnessPal Staff

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.