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Will not add new food to the diary vegasgal22 — Jan 12, 2019 10:52AM PST

Will add existing food list found in the diary but the "add food to diary" is unresponsive. I tried clearing my history and my cache but will still not working.

1 Community Answers

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Bruce MyFitnessPal Agent Jan 14, 2019 09:08AM PST

Hi there,

Thank you for taking the time to contact us. Our apologies but we are aware that the website and apps are experiencing sync and server issues.

This may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, food/exercise/weight logging, and partial or no data loading when viewing your account.

We are currently investigating this issue and hope to have a complete fix in place as soon as possible.

Please see the following featured post on our Help Page for updates on the issue, as well as triage suggestions to resolve residual issues you may be experiencing:

https://myfitnesspal.desk.com/customer/portal/articles/2965822-myfitnesspal-app-and-site-down

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal

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