My Fitness Pal and Fitbit are not communicationg but setup says they are connected drestivophn — Jan 14, 2019 11:17AM PST
How do I fix this?
1 Community Answers
Bruce MyFitnessPal Agent Jan 14, 2019 11:28AM PST
We have refreshed the Fitbit connection from our end. Can you revoke access from Fitbit’s end and see if that will help? To do this, log in at www.fitbit.com and click the gear icon, then Settings>Applications. Click Revoke Access for MyFitnessPal.
This should refresh your link on both sides, instead of just one. You can then link them again at https://www.myfitnesspal.com/apps/show/30.
Once relinked, please be sure to set Fitbit as the Steps source once again.
Please let us know if you see any changes.
All the best,