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Exercise not syncing from Apple Watch roseccamm — Jan 15, 2019 11:39AM PST

Hi, I'm not sure that my app is working correctly. I don't seem to get any exercise calories back from steps counted or exercise. My app is synced to my Apple Watch and various apps such as 7 minute workouts.
I can see the exercise and calories burnt on my Activity app and Health App but it does not flow through to My Fitness Pal or the Under Armour Record App.
Any help please!!
I have checked all the usual settings.
Thanks

3 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jan 15, 2019 03:22PM PST

Hi there,

Thank you for taking the time to contact us. Are you still having issues with the Apple Watch integration? Currently I can see that the accounts are connected and that there is adjustment and exercise data for today. If you are still having issues, please do let us know.

Regards,
Bruce
MyFitnessPal


Up 0 rated Down

jsmd13 Jan 16, 2019 04:55AM PST

I have the same issue - none of my exercises show up in the myfitnesspal app even though they show up on the Activity app on my iPhone and Apple Watch. I have uninstalled and reinstalled the myfitnesspal app - reauthorized on my iPhone settings and myfitnesspal app...still not syncing to myfitnesspal.


Up 0 rated Down

Bruce MyFitnessPal Agent Jan 16, 2019 09:43AM PST

Hi jsmd13

Thank you for taking the time to contact us. Currently some exercises performed in the Apple Watch will not sync to MyFitnessPal since we do not have a matching exercise in our database. We are working on updating our database so that these exercises can sync in the future.

You can check our article located here for more information on what exercises will sync

Hope this helps. Please let me know if you have any other questions or feedback.

Regards,
Bruce
MyFitnessPal


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