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Home Page Hung up for couple of days... txrjm24 — Jan 16, 2019 11:34AM PST

Regarding "Your Daily Summary" on home page...seems to be hung up calculating something. Graphic that looks like a keyboard looks like it's trying to calculate something (Calories Remaining?). Been that way since right after I started using MFP a day or 2 ago. The Home page looks like that every time I go to it, even after logging out and coming back in. Also, a friend made a friend request and it isn't showing up.

1 Community Answers

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Bruce MyFitnessPal Agent Jan 16, 2019 11:56AM PST

Hi there,

Thank you for taking the time to contact us. Would you mind trying a couple of things for us to see if they help resolve your issue?

Could you first try clearing your cache or deleting your cookies? The following links should assist you with either:

EMPTYING YOUR BROWSER’S CACHE

If you are using Safari 6 or later, the correct instructions are here

If you are using Internet Explorer 8 or higher, please note that you should uncheck the “preserve data for favorite websites” option if you have MyFitnessPal favorited or bookmarked.

CLEARING YOUR BROWSER’S COOKIES

If clearing your cookies and cache does not resolve the problem, will you please try unplugging any internet equipment (routers, modems, wifi stations) for at least 30 seconds to give them a chance to power cycle? If your router is to blame, this should sort things out.

Hope this helps. Please let me know if you have any other questions or feedback.

Regards,
Bruce
MyFitnessPal

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