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MFP won't sync with MMF without disconnect/reconnect Ethavan — Feb 02, 2019 12:16PM PST

I have to do this every single day and it's gotten way past old.

When will this be resolved? It should sync on its own without manual intervention every single time.

1 Community Answers

Best Answer Feb 03, 2019 01:13PM PST Logan

Thank you for taking the time to contact us. Our apologies for any problems you are having with the MapMyFitness integration. For the integration to work correctly, please note that you must completely fill in all your profile information on the MapMyFitness site, and that information needs to match your profile information on MyFitnessPal.

Would you please double-check and make sure you have entered your height, weight, and any other details in your profile, on both sites, and the information matches. Please also double check to make sure your time zones are correct and match in both areas.

Once you have confirmed your information is correct, please note only new work outs will post, past information will not sync over. Please try adding a new work out on MapMyFitness and then waiting about 15 minutes to see if that then transfers to MyFitnessPal.

Warm Regards,
Logan
MyFitnessPal Staff

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