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You have robbed me twice racheldurling — Feb 15, 2019 12:25PM PST

I need an immediate refund for two payments of $9.99. I never signed up for a premium account and after I was unexpectedly charged the first time, I wrote you a private message and never heard back. Then I was charged again and was unable to submit a private inquiry. I don't use this app and I don't know how this happened. I need an immediate refund for both payments

1 Community Answers

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Bruce MyFitnessPal Agent Feb 15, 2019 12:54PM PST

Hi there,

Thank you for taking the time to contact us. Our apologies for any issues. For any refund requests, please contact us here for more support.

All the best,
Bruce
MyFitnessPal

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