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Adding an exercise deletes my steps for the day c_kieffer — May 09, 2019 03:59PM PDT

Why are my steps being deleted when I add in a daily exercise? Shouldn't it count both?

3 Community Answers

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Maximiliano MyFitnessPal Agent May 09, 2019 04:11PM PDT

Hello,

After checking the status of your account, it seems that our system shows things are syncing correctly. Please note your device is not tracking individual exercise calories, it is tracking a complete day burn. Because of this, reaching your steps goal for the day may or may not guarantee a calories adjustment.

Your device must estimate a higher number of calories burned compared to the set daily burn from MyFitnessPal, in order for an adjustment to be earned. If the number from your device is lower than the number from MyFitnessPal, then the adjustment will show as 0, or if you have enabled the negative adjustment option, then it will show as a negative amount earned and then deduct calories from your goal. When you do see a positive number adjustment, that number represents the amount of calories burned above your MFP goal and not the amount of calories burned for you workouts.

When adding in manual exercises, or syncing single workouts from other app partners, those calories are automatically added to your set daily burn total on your MFP account and nutritional adjustments are immediately given. This can cause confusion when looking at your device adjustment because that number will lower or possibly zero out. This is normal because the number that your device compares its calories to (set daily burn from MFP) has now increased with the addition of new workout data and the distance between the two calories counts will be further apart.

Only when the Device number is greater than the MyFitnessPal number will you then earn the extra difference between the two as a positive adjustment.

Hope this helps to clarify,
Maximiliano
MyFitnessPal Staff


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Prometeomail May 20, 2019 05:15AM PDT

Hi Maximiliano,

This is a real issue. My GF has the same problem. She gets steps from Google Fit and it works fine. when she does any extra exercise i.e. bike, it is automatically detected by Google Fit and added as an extra exercise row in MFP; then the adjustmnent calculation gets messed up. 10 minutes bike makes her go from plus 500 calories (steps) to plus 50 only. This doesn't make sense, does it?


Up 0 rated Down

Maximiliano MyFitnessPal Agent May 20, 2019 12:40PM PDT

Hello,

We are seeing erroneous calorie adjustment when manual exercise is added with partners: (SHealth, GoogleFit, Apple Watch/iPhone).

We are working on a resolution for this and hope to have things back in working order soon.

Regards,
Maximiliano
MyFitnessPal Staff


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