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MFP use with Apple Watch on recording exercise & steps PeachesYarbrough — May 31, 2019 08:10AM PDT

I am SO FRUSTRATED! I received an Apple Watch as a gift and I can't get MFP to track my steps. I have followed all of the troubleshooting recommendations (ensuring steps come from Apple Health.) Oddly, my steps are being tracked on the MFP app on my watch but it doesn't sync with the app on my iphone.

My goal is to track my caloric intake so I can compare it with my spent calories.

It worked fine with my fitbit but the Watch isn't working. Is it an Apple issue?

Any advice is appreciated!

2 Community Answers

Best Answer Jun 25, 2019 11:16AM PDT Logan

hellion_6

Thanks for posting and sorry for any trouble your Apple Watch integration. Please confirm that you are on the regular version of the watch software and are not running the recently released beta version.

Please also let us know if you have taken any trouble shooting steps up to this point, i.e. uninstalling and reinstalling the app on both devices, then relinking the them, etc. If not please follow the steps below and then tracking a few hundred new steps, letting us know if your step count is still not making it to MFP the next time they sync.

Please also double-check in Apple Health confirm that all of the read and write permissions are enabled. You may also select the Sources tab there, followed by MyFitnessPal, and make sure that your steps from the watch are being counted listed there.

Warm Regards,
Logan
MyFitnessPal Staff


How do I install the MyFitnessPal Apple Watch app?

If the auto-install option is on, the MyFitnessPal app for Apple Watch will install automatically once you update the MyFitnessPal app on iPhone to version 5.14 or later. (Integration with Apple Watch requires iOS version 8.3 or later).

If auto-install is off, launch the Apple Watch app on your iPhone, and visit the “App Store” app to manually install the MFP app from your iPhone to the Apple Watch. Please note that it may take up to several minutes after updating the iPhone app for the MyFitnessPal app to appear in the list of available Watch apps

How do I enable step tracking in MyFitnessPal using the Apple Watch?

First, launch the MyFitnessPal app on your Apple Watch.This will register your Apple Watch with the MyFitnessPal app on iPhone.

Second, launch the MyFitnessPal iPhone app, and visit More > Steps. Select “Apple Watch” as your step source. This choice will use data from both the Apple Watch and the M7/M8 chip in the iPhone through HealthKit to track your steps.



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Up 0 rated Down

hellion_6 Jun 25, 2019 07:58AM PDT

Did you get an answer to your question? I have the EXACT same problem!!! I'd love to know what to do to get my steps paired to MFP.


Up 0 rated Down

Logan MyFitnessPal Agent Best Answer Best Answer Jun 25, 2019 11:16AM PDT

hellion_6

Thanks for posting and sorry for any trouble your Apple Watch integration. Please confirm that you are on the regular version of the watch software and are not running the recently released beta version.

Please also let us know if you have taken any trouble shooting steps up to this point, i.e. uninstalling and reinstalling the app on both devices, then relinking the them, etc. If not please follow the steps below and then tracking a few hundred new steps, letting us know if your step count is still not making it to MFP the next time they sync.

Please also double-check in Apple Health confirm that all of the read and write permissions are enabled. You may also select the Sources tab there, followed by MyFitnessPal, and make sure that your steps from the watch are being counted listed there.

Warm Regards,
Logan
MyFitnessPal Staff


How do I install the MyFitnessPal Apple Watch app?

If the auto-install option is on, the MyFitnessPal app for Apple Watch will install automatically once you update the MyFitnessPal app on iPhone to version 5.14 or later. (Integration with Apple Watch requires iOS version 8.3 or later).

If auto-install is off, launch the Apple Watch app on your iPhone, and visit the “App Store” app to manually install the MFP app from your iPhone to the Apple Watch. Please note that it may take up to several minutes after updating the iPhone app for the MyFitnessPal app to appear in the list of available Watch apps

How do I enable step tracking in MyFitnessPal using the Apple Watch?

First, launch the MyFitnessPal app on your Apple Watch.This will register your Apple Watch with the MyFitnessPal app on iPhone.

Second, launch the MyFitnessPal iPhone app, and visit More > Steps. Select “Apple Watch” as your step source. This choice will use data from both the Apple Watch and the M7/M8 chip in the iPhone through HealthKit to track your steps.



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