Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

posting a food pachez422 — Jun 19, 2019 11:33AM PDT

why when I post a food it is not right when I pull it up after writing the exact measurements when I posted it? makes no sense. Then I can't delete the item I posted and it makes me look stupid

3 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent Jun 19, 2019 11:43AM PDT

pachez422

Thanks for posting and sorry for any trouble with adding new foods to the database. Would you please give us the name of a food that you recently experienced this with and let us know the exact discrepancy that you are seeing? Please also let us know whether it would be alright if we access your account in order to view the entry in your My Foods list as well?

Warm Regards,
Logan
MyFitnessPal Staff


Up -1 rated Down

donbryant1939 Jul 17, 2019 02:13PM PDT

clicked on add food and got only the sliding bar. yes it is alright for you to access my account


Up 0 rated Down

Logan MyFitnessPal Agent Jul 17, 2019 02:48PM PDT

donbryant1939

We are so sorry you have been running into this issue. We were experiencing a problem earlier, and we believe it should now be fixed. If you don’t mind, could you please try it one more time to see if it is now working? If not, could you please let us know. Again our apologies for any inconvenience this may have caused.

Warm Regards,
Logan
MyFitnessPal Staff


Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.