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Android App hasn't been logging diary mypib — Jul 11, 2019 08:16PM PDT

I've been putting in my entries into my app and I see that some entries have deleted themselves. This only started happening this week. I have reset the phone, cleared out the cache and data. But still the problem persists. I know MyFitnessPal has been having issues this week. Is this part of the problem that has yet to be fixed?

1 Community Answers

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Bruce MyFitnessPal Agent Jul 12, 2019 08:31AM PDT

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware some users are experiencing server and sync issues in the app and on our website. Additionally, we’re aware of sync issues with Fitbit as well. Our team is investigating and hope to have these issues resolved as soon as possible.

For more updates, please see our post here.

Our apologies for any inconvenience this may have caused. We do hope otherwise you are enjoying the program. We wish you nothing but success in reaching and maintaining all of your health and fitness goals.

Warm Regards,
Bruce
MyFitnessPal

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