Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Trying to sync my fitbit ...have tried everything angie3806 — Aug 07, 2019 05:24AM PDT

I have been trying to connect my Fitbit to my fitness pal, it tells me that it is already connected and I can only have one Fitbit connected at a time. But I don't see a connected app in my account at all.

Are you able to refresh the connections at your end, I have already revoked access through Fitbit.

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Aug 12, 2019 10:30AM PDT

Hi there,

Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click here to reach us via email instead.

Steps to get user ID#
1. Log in at and click on your profile photo.
2. This will take you to your Profile and now copy the URL from your browser’s address field and paste it in the email reply

Your fitbit ID will look something like this:

Kind regards,

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.