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android Qazarte — Aug 31, 2019 07:34AM PDT

can't log in android app. "login failed". cleared cash still nothing. web login works fine.

1 Community Answers

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Logan MyFitnessPal Agent Sep 01, 2019 11:13AM PDT

Thanks for posting and sorry for any trouble. Please try logging in with both your email address & password and your username & password to see if there is any change in the behavior. If you are still experiencing the issue please also try changing your password and reinstalling the app. Please follow up with us if none of these troubleshooting steps have resolved the issue for you and let us know what model Android you are using, which version of the Android operating system it’s running, and what version of the MyFitnessPal app is currently installed.

Warm Regards,
MyFitnessPal Staff

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