How do I change my password? How can I recover a forgotten password?

You can change your password by logging into our full site at You can access the website via your mobile web browser on your phone/tablet, or via your computer's web browser.  Mobile app users should log in using the same email address and password they use in the app.

Once you've logged in, click the "My Home" tab, then "Settings," then "Change Password."

If you've forgotten your password, you can request a password reset email by clicking the "Forgot password or username" link on the sign-in screen of our apps, or by visiting this link in a web browser.

To reach the sign-in screen of our apps, go to More (iOS) or Menu (Android) > Settings > Logout

Last Updated: Jul 09, 2019 10:48AM PDT

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