Known Issues: Website

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues.

If your issue is not listed below, please try emptying your cache and clearing your browser's cookies as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.
Bug: 
Home Page and Goals section not loading on web. Diary shows "0" goals or produces an error when you try to view it.  HTML-4555
Bug: International webpages do not display report graphs when set to country's language. HTML-4412​
Bug: User's profile page not visible to them or visible to their friends HTML-4419
Bug: International webpages not displaying Reports graphs. HTML-4412
Bug:  Can't comment on newsfeed post if someone has already commented on it HTML-3945
Bug:  Unable to delete a recipe if the website's langue is set to anything other than English HTML-3873
 
---------------------------------------------------------
Fixed: Premium users aren't seeing By Meal goals when Custom Daily Goals have been set HTML-4443
Fixed: Users who created their accounts with Facebook are unable to disconnect Facebook via the website HTML-4481
Fixed: Users being logged out when using Firefox HTML-4493
Fixed:  5 week weight prediction not calculating kilograms correctly when updating your profile HTML-
Fixed:  Number of servings can't be < 1 when selecting Log It from the Recipes HTML-4163

Last Updated: Aug 10, 2018 01:56PM PDT

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.