Known Issues: iOS App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
 
If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.


Bug: Some users are reporting sync issues between the app and website

Bug: Log It button on Blog recipes brings up a Download the App screen iOS-12180

Bug: Faster than normal battery drain, network activity indicator spinning iOS-12164

Bug: Crashes when adding inviting multiple friends at once using email addresses iOS-11861

Bug: Print option not working for Recipes in the Blog BLOG-838

Bug: May get an alert when trying to post on a friend's wall IOS-11688​

Bug: Some users are unable to join the current challenge iOS-11151


Bug: Apple Health showing duplicate/erroneous calorie information iOS-9280
          
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Fixed: Change Date window does not appear in the Diary when tapping Today on the iPad iOS-11993
Fixed: App crashes or freezes while viewing the diary iOS-11707 IOS-11340
Fixed: Sort option not saving when adding food to the Diary IOS-11774
Fixed: Premium users are not receiving their data export emails SERVS-5627
Fixed: Localization ads consent page keeps appearing when logging into the app IOS-11708
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Last Updated: Sep 13, 2019 05:25PM PDT

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