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Recipe entering - ingredients 10 - resets after entering either 8 or 9 ingredients JustStunning — Jul 19, 2019 05:02PM PDT

Is there a limit to the number of ingredients i can enter into my recipes?

7 Community Answers

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Logan MyFitnessPal Agent Jul 19, 2019 06:16PM PDT

Thanks for posting and sorry for any trouble. Would you please let us know which platform you are using, i.e. the website, the iOS app, or the Android app. Please also tell us the exact steps that you are taking so we can replicate them on our end.

If you are using the website, please try clearing your browser’s cache and cookies to see if that helps. If not, it would be helpful to know the following: What type of device you are using (mobile or a computer), which version of it’s operating system it is running, and which web browser you are using. If you have a moment to help us troubleshoot it, please also try using an alternate browser to see if the trouble follows you there or if it’s specific to the original browser.

If you are using the app, please try force quitting and reopening it. If still seeing the behavior, the next step would be to uninstall and reinstall the app. If neither has resolved the issue, please let us know: what model device you have, which version of it’s operating system it’s running, and which version of the app is currently installed.

Warm Regards,
Logan
MyFitnessPal Staff


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brouttacuss Jul 23, 2019 09:48PM PDT

I'm having the same issue. Entering data through firefox on a PC using the website. I have 9 ingredients listed, I add the 10th ingredient. When it returns back to the recipe, all my previous entries are removed.


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Logan MyFitnessPal Agent Jul 25, 2019 02:38PM PDT

brouttacuss

Thanks for following up with us. It sounds like you are either adding your ingredients one at a time or you are editing a recipe which already has 9 ingredients. Are either of those accurate?

When you are creating a recipe, you should be able to list all 10 of the ingredients at once, 1 item per line (clicking enter/return after each ingredient), before clicking on the Match Ingredients button. Are they still disappearing if you list more than 9 ingredients at the same time?

Warm Regards,
Logan
MyFitnessPal Staff


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CarolBeth88 Aug 01, 2019 04:50PM PDT

I am having the same problem: Firefox, desktop computer, inputting a recipe, using the old recipe input. It will NOT let me enter all the ingredients (there are 12 in this recipe). When I get to the 10th ingredient, ALL the ingredients disappear. I'm forced to try to figure out which ingredient isn't really adding much in the way of calories or sodium, and leave it out.


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Logan MyFitnessPal Agent Aug 01, 2019 05:49PM PDT

Thanks for following up with us and sorry for any trouble. We are aware of the problem, and are currently investigating. We hope to have it resolved as soon as possible. Our apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Logan
MyFitnessPal Staff


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justbritne Aug 05, 2019 11:11AM PDT

I am also experiencing this problem on the Android app (can add all 14 ingredients but not save) and Chrome (resets after 10th ingredient).

Android = Google Pixel 3, Android 9
Chrome = MacBook Pro, OS 10.14.5
Chrome = PC, Windows 10


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Logan MyFitnessPal Agent Aug 05, 2019 11:48AM PDT

justbritne

Thanks for following up with us. Would you please try clearing your browser’s cache and cookies to see if that corrects the issue. Please follow up with us it you are still experiencing the issue after doing so.

Warm Regards,
Logan
MyFitnessPal Staff


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