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Trying to sync my fitbit ...have tried everything angie3806 — Aug 07, 2019 05:24AM PDT

I have been trying to connect my Fitbit to my fitness pal, it tells me that it is already connected and I can only have one Fitbit connected at a time. But I don't see a connected app in my account at all.

Are you able to refresh the connections at your end, I have already revoked access through Fitbit.

1 Community Answers

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Bruce MyFitnessPal Agent Aug 12, 2019 10:30AM PDT

Hi there,

Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click here to reach us via email instead.

Steps to get user ID#
1. Log in at http://www.fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply

Your fitbit ID will look something like this: www.fitbit.com/user/1234A

Kind regards,
Bruce
MyFitnessPal

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