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iPhone app log in frankknyc — Aug 14, 2019 11:31AM PDT

How do I stay logged in on the iPhone app w/o having to enter my password at each meal update?

3 Community Answers

Up 0 rated Down

Opal MyFitnessPal Agent Aug 14, 2019 12:57PM PDT

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware of this issue. Some users have reported that reinstalling the program has cleared the problem.

We are also currently working on a more permanent resolution. We hope to have a fix in place as soon as possible. We appreciate your patience and understanding.

Regards,
Opal
MyFitnessPal Staff


Up 0 rated Down

knolexa Aug 20, 2019 07:40AM PDT

The same issue is happening with my iPhone 8 Plus. Every time I try to access the App I have to log in again - I have tried my user name/password and Facebook log-in options. But it keeps happening. I'm glad to hear that you are working to resolve. Very inconvenient.


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Opal MyFitnessPal Agent Aug 20, 2019 09:37AM PDT

Hi knolexa,

We’re sorry you’ve run into this issue. If you have not already done so, please try reinstalling the app on your phone. This should help while we work towards towards a fix.

Cheers,
Opal
MyFitnessPal Staff


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