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Entering a recipe from the PC georgeholbert — Sep 09, 2019 04:01PM PDT

Why did MyFitnessPal throw my recipe away when it was only 2/3 entered? I have been successful entering from the iPhone and the iPad, but entering a recipe from the PC is fraught with problems. Does anyone care?

1 Community Answers

Best Answer Sep 09, 2019 05:29PM PDT Logan

Thanks for posting and sorry for any trouble. Would you please try clearing your browser’s cache and cookies to see if that helps. If not, it would be helpful to know the following: What version of your computer’s operating system it is running, and which web browser you are using. If you have a moment to help us troubleshoot it, please also try using an alternate browser to see if the trouble follows you there or if it’s specific to the original browser. Lastly, please tell us if you are experiencing the issue at the same point in the process every time? For example, is it occurring when you add the10th ingredient, or when you click a certain button?

Warm Regards,
Logan
MyFitnessPal Staff

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